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Authenticator App for Atlassian Cloud

Authenticator App for Atlassian Cloud

Beginner5 minJanuary 15, 2025

To enhance your Atlassian Cloud account security, consider enabling two-factor authentication (2FA). This guide will help you understand how to set up and use Atlassian Cloud 2FA effectively. Learn how to enable 2FA for Atlassian Cloud, set up your preferred authentication method, and keep your account secure when signing in.

Topics covered:

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To setup 2FA for your Atlassian Cloud account with our Authenticator App, you need to follow the next steps:

1

Download FirstOrder Authenticator App

Download and install the Authenticator App from your device's App Store.

App StoreMac App StoreGoogle PlayMicrosoft Store
2

Log in to your Atlassian account at id.atlassian.com.

3

Select "Manage two-step verification".

4

Enter your password in the "Account password" field and select "Authenticator app".

5

A QR code containing the secret key will be displayed. Next, you need to use our Authenticator App to scan this QR code. Please keep this page open to complete the setup.

6

Open our Authenticator App, click the + button at the bottom right of the screen, then hold your device near the computer screen to scan the QR code.

Step 6 - Image 1
7

After successfully scanning, a 6-digit code will be shown at the bottom of the screen. Please note that this code refreshes every 30 seconds.

Step 7 - Image 1
8

Return to the Atlassian webpage, enter the 6-digit code displayed in step 6 in the "Verification code" field, and then click "Verify".

9

Remember to click "Save" in the Authenticator App to save your account, or you may lose access to your account!

Step 9 - Image 1
10

Now, you have successfully setup 2FA for your Atlassian Cloud account. From now on, when you attempt to sign in to your Atlassian account, you will need to use our Authenticator App.